FAQS

How soon will I receive my items?​

Natural Belle ships to locations within the Continental US via USPS or UPS. Orders are processed Monday-Friday (excluding major holidays) within 1-3 business days of the purchase date. Once your order has been shipped, you will receive a tracking number. Shipping time via USPS is typically 3-5 days. Holidays may increase the shipping time for USPS and UPS due to volume. Natural Belle Bath and Bath is not responsible for late, lost or stolen packages. International Shipping is currently not available.

What is your return policy?

Due to the nature of the products we sell, we do not accept returns. All sales are final. However, if you are unhappy with your purchase please contact us at naturalbelleinfo@gmail.com.  We are committed to providing quality products to our customers and will gladly exchange item(s) within in 5 days from the date of receipt of an item of equal value. We reserve the right not to accept an item for an exchange for any reason. Shipping will be at the expense of the customer

Where are you located?

Currently, we do not have a physical location. All products are available through online store.

Can I have a custom gift/favor made for my next event?

Absolutely! We can create a custom gift or favor for your bridal party, wedding, anniversary or just because. Contact us at naturalbelleinfo@gmail.com to get started. Please allow 5-6 week lead time for soaps.

Will Natural Belle Bath and Body be a vendor at my event?

We love to show off our products and meet new friends! Drop us a note at naturalbelleinfo@gmail.com or use the contact us form on the website. Please include the following information:

Name of Event,

Event Overview/Purpose

Event Date

Expected Number of Guests

Contact Name (First & Last)

Contact Phone Number

Contact Email

We will reach out to you directly to discuss. Because our products are handcrafted and made in small-batches we may not be able to provide certain products for the event such as soaps which require a 5-6 week lead time. A minimum lead time of 4 weeks is needed for most events.